Jason B. Costello, AIA, LEED AP

It all started in 1999 when I graduated from Syracuse and came to Boston, falling into healthcare design. During this time, my brother had a significant illness and I witnessed firsthand the opportunity, and need, to improve factors such as daylight, acoustics, street noise, and areas of decompression that impact not only the patient and family experience, but also the staff and clinicians who are providing the care.  

As an architect, I’m passionate about working with healthcare facilities to create a vision for their care environment, ensuring the design addresses the unique needs of each client. Design solves complex problems from clinical workflow to patient accessibility to cleanability. I enjoy the conceptual, early phases of solving those logistical problems that support how clinicians can transform their practice and medicine. 

When partnering with clients, I work to understand and identify the communication methods that help them share their expertise and feel confident in their decisions. I operate similarly with my team members, cultivating an atmosphere of learning. I believe that team members do their best work when provided with opportunities that position them for success while limiting their risk of failure. Coaching and exposing team members to learning opportunities allows them to grow as planners, architects, and designers.  

By investing in the design of buildings and mentoring our project teams, we can enhance the care provided in healing environments and improve the project delivery experience.